Troubleshooting
Solutions to common problems.
43 articles
- My Adventurer is not Charging
- My Loop is not Charging
- 'No Connection' error
- My Watch is Damaged
- I'm having Audio Issues
- Using a Different Mobile Provider on your Spacetalk Watch
- Find your IMEI number
- Reset my Watch
- My Calls Keep Getting Rejected
- Change between Fahrenheit & Celsius
- Create a Repair Order
- Prepare the Spacetalk watch for Repair
- Transfer my SIM to a New Spacetalk Watch
- Postage costs for repairs
- Watch is Draining the Battery
- My Spacetalk watch is stolen
- Why is the watch location accuracy reduced
- Unpair and re-pair a Spacetalk watch
- Why is my watch now restricted?
- Why is there no location history for a watch
- Updating your Watch after Daylight Saving Time
- Canceling Subscriptions Purchased via App Stores
- Charges after cancelling my Spacetalk App
- App showing Spacetalk Watch as Disabled
- Deleting your App Account and Data
- Are you still having pairing issues?
- Failed to Verify When Logging In
- How We Calculate Location
- How to Make Sure You Receive OTP Messages on Android
- Australia: How to Log into your Mobile Account
- Australia: Inactive or Cancelled Spacetalk Mobile Service
- Charges after cancelling my Spacetalk Mobile service
- Australia: SIM not working?
- Australia: Accidentally Ported Your Personal Number to Spacetalk Mobile
- Australia: Identity Check Issues
- Australia: Spacetalk Mobile Service Showing as Deactivated