Spacetalk

Try this troubleshooting guide to work out why your watch won't pair to your Spacetalk App.

My Watch Won't Pair with my App

Reopening a Closed Support Case

Contact Us for Support

Troubleshooting

Troubleshooting guide if you are having issues charging your Spacetalk watch.

My Adventurer is not Charging

Troubleshooting guide if you are having issues charging your Spacetalk Loop watch.

My Loop is not Charging

Troubleshooting steps if you have a 'No Connection' error on your Spacetalk watch.

'No Connection' error

My Watch is Damaged

I'm having Audio Issues

Troubleshooting issues when you have a Spacetalk watch but using a different SIM in the watch.

Using a Different Mobile Provider on your Spacetalk Watch

We'll help you find your IMEI number on your Smartwatch

Find your IMEI number

Reset my Watch

My Calls Keep Getting Rejected

Change the temperature measures from Celsius to Fahrenheit or vice versa

Change between Fahrenheit & Celsius

If you need to send your watch in for repair, here are the options available.

Create a Repair Order

Prepare the Spacetalk watch for Repair

Transfer my Spacetalk SIM to a New Spacetalk Watch

Postage costs for repairs

Watch is Draining the Battery

Troubleshoot issues with the Spacetalk Watch

Watch Issues

Cancelling the App subscription charges through your app stores.

Canceling Subscriptions Purchased via App Stores

Understanding and Resolving Charges After Cancelling Spacetalk Subscriptions

Charges after cancelling my Spacetalk App

Watch is showing as 'Disabled' on your App

Deleting your App Account and Data

Troubleshoot issues with the Spacetalk App

App Issues

Australia: Mobile Portal Username

Australia: Reset Password

Australia: Inactive or Cancelled Spacetalk Mobile Service

Charges after cancelling my Spacetalk Mobile service

Troubleshoot issues with your Spacetalk Mobile

Spacetalk Mobile Issues

Spacetalk.co

Find answers and get help from Intercom Support and Community Experts

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