If your Spacetalk watch screen is frozen or not responding to touch, a soft reset will resolve it. A soft reset forces the watch to shut down and restart without pressing anything on the screen and without deleting any data.

Hold down the power button on the back of the watch until it vibrates. The watch will shut down and restart automatically.

For full reset instructions, see How do I reset my Spacetalk watch?.

If the screen is still unresponsive after a soft reset, contact our Support team via live chat.