If your Spacetalk Mobile service has been cancelled without you requesting it, it was most likely cancelled automatically due to prolonged inactivity on the account.
Why this happens
If a Spacetalk Mobile account has no payment activity, recharge, or mobile service usage for a continuous period of 6 months, the system automatically cancels the associated service and SIM card.
How to prevent it
Keep your account active by recharging or using your Spacetalk Mobile service at least once every 6 months.
If your service has already been cancelled
Contact our Support team via live chat for assistance with reactivating a cancelled service.