Spacetalk

Troubleshooting steps to fix charging issues with the Spacetalk Adventurer.

Why is my Spacetalk Adventurer not charging?

Troubleshooting steps to fix charging issues with the Spacetalk Loop.

Why is my Spacetalk Loop not charging?

Troubleshooting steps to fix a "No Connection" error on the Spacetalk watch.

Why is my Spacetalk watch showing a "No Connection" error?

How to arrange a repair for a physically damaged Spacetalk watch, and how to prepare it before sending.

What should I do if my Spacetalk watch is damaged?

Troubleshooting steps for no sound or poor sound quality on the Spacetalk watch.

Why is there no sound on my Spacetalk watch?

How Spacetalk watches work with SIM cards, when an unlocking fee applies, and how to activate your included Spacetalk Mobile SIM.

Can I use a different SIM provider with my Spacetalk watch?

How to find the IMEI number on the Spacetalk watch and in the Spacetalk App.

Where can I find my Spacetalk watch's IMEI number?

How to power cycle, soft reset, or factory reset your Spacetalk watch.

How do I reset my Spacetalk watch?

Common reasons why calls to the Spacetalk watch are rejected, and how to fix them.

Why are calls to my Spacetalk watch being rejected?

How to switch the weather display between Celsius and Fahrenheit on the Spacetalk watch.

How do I change the temperature display between Celsius and Fahrenheit?

How to arrange a watch repair through Spacetalk Support, by country.

How do I create a repair order for my Spacetalk watch?

How to back up photos and factory reset your watch before sending it to the Spacetalk repair team.

How do I prepare my Spacetalk watch before sending it for repair?

How to move your Spacetalk Mobile SIM and service from an old watch to a new one.

How do I transfer my SIM to a new Spacetalk watch?

How postage costs work for in-warranty and out-of-warranty Spacetalk watch repairs.

Who pays for postage when sending a Spacetalk watch for repair?

Common causes of fast battery drain on the Spacetalk watch, and how to fix them.

Why is my Spacetalk watch battery draining so fast?

Steps to take immediately if your Spacetalk watch has been stolen.

What should I do if my Spacetalk watch is stolen?

How the Spacetalk watch calculates location and what affects its accuracy.

Why is my Spacetalk watch location not accurate?

How to unpair a Spacetalk watch from the Spacetalk App and pair it again.

How do I unpair and re-pair my Spacetalk watch?

What watch restriction means, which features are affected, and how to restore full access.

Why is my Spacetalk watch restricted?

Common reasons why location history is missing for a Spacetalk watch, and how to fix them.

Why is there no location history for my Spacetalk watch?

How to fix the watch time if it does not update automatically after Daylight Saving Time.

How do I update the time on my Spacetalk watch after Daylight Saving Time?

Troubleshoot issues with the Spacetalk Watch

Watch Issues

Spacetalk.co

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