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Why are calls to my Spacetalk watch being rejected?

Common reasons why calls to the Spacetalk watch are rejected, and how to fix them.

The Spacetalk watch is designed to only accept calls from approved contacts. If your calls are being rejected, one of the following is usually the cause.

You are not added as a contact on the watch

The watch rejects calls from anyone who is not an approved contact. To be able to call the watch, the Space owner needs to add you as a member of their Space.

Your caller ID is hidden or private

If your phone number is set to private or your caller ID is hidden, the watch cannot identify you as an approved contact and will reject the call.

To fix this, make sure your caller ID is visible before calling. This is usually found in your phone's call settings.

If you are still experiencing issues, contact our Support team via live chat.

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