Set up a Spacetalk watch with a smartphone for the parent, guardian or carer, a subscription or plan and SIM. Before you start, make sure you have:
A smartphone — the parent, guardian, or carer needs a smartphone to set up and manage the watch through the Spacetalk App. The watch wearer does not need one.
A subscription or plan — the watch needs either a Spacetalk Watch Subscription (added in the Spacetalk App during pairing) or a Spacetalk Mobile or wearable plan to function.
A SIM card — the watch needs a SIM for calling, messaging, and location. In Australia, USA, and UK, a Spacetalk Mobile SIM is supplied with the watch. In other countries, use a nano SIM from your plan provider.
SIMs inactive for over six months may be disconnected and unusable. Ensure your SIM is active before attempting setup.
Note: In Australia, USA, and UK, watches are soft-locked to Spacetalk Mobile. To use another provider's SIM, an unlocking fee applies. See Using a Different Mobile Provider on your Spacetalk Watch for details.
What can I manage through the Spacetalk App?
Once everything is set up, you manage the watch from the Spacetalk App on your smartphone. Through the app you can:
Set up and change SIM plans (in countries with Spacetalk Mobile)
Set up and configure the watch
Manage watch contacts and settings
Monitor location and activity from your phone
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If you have any questions about requirements or setup, contact our Support team via live chat.