If you use a Spacetalk Mobile SIM, your Spacetalk Plus app subscription is included at no extra cost — you do not need to purchase a separate subscription through Apple or Google.
Important: If you have already purchased a separate app subscription through Apple or Google, cancel it to avoid duplicate charges.
How to cancel your app subscription
Cancel through the platform you used to purchase the subscription:
Apple: Cancel through your Apple ID subscriptions in iPhone Settings.
Google: Cancel through your Google Play subscriptions in the Play Store app.
For more detailed instructions, see Cancelling Subscriptions Purchased via App Stores.
Why was I charged for the app?
Charges occur when the app subscription is purchased separately through Apple or Google. With a Spacetalk Mobile SIM, the app subscription is included in your mobile plan, so a separate purchase is not needed. Cancel the app subscription through your Apple ID or Google account to stop future charges.
What if I accidentally paid for a subscription and my watch is not working?
Cancel the unnecessary app subscription using the instructions above.
Contact our Support team via live chat so we can check your Spacetalk Mobile service and help get your watch working again.
If you have any other questions about your subscription, contact our Support team via live chat.