How Do I Unpair and Re-Pair a Spacetalk Watch Through the App?
To address common issues like repairing a device, troubleshooting connectivity, or setting up a new watch, unpairing and re-pairing your Spacetalk watch through the Spacetalk app is quick and easy. Below are the steps to guide you through this process, including troubleshooting failed pairing and restoring settings after repairs.
Unpairing Your Spacetalk Watch
Follow these steps to unpair your Spacetalk watch from the app:
Log into your Spacetalk account in the app.
Access the Profile section: - Tap on
Profilelocated at the bottom right corner.Select the watch to be unpaired: - Under
Watch, choose the device you wish to unpair.Unpair the watch: - Scroll down and tap "Unpair Watch." Confirm the action to complete the unpairing process.
Pairing Your Spacetalk Watch
Make sure your watch is ready with the 'Tap to pair' message on screen. If you watch doesn't display 'Tap to pair', reset your watch.
Once the unpairing process is complete, follow these steps to pair your Spacetalk watch.
Go to Family Space: - Tap the
+symbol at the bottom right corner.Begin pairing: - Select
Pair a Watchand follow the on-screen instructions.Scan the QR code (if prompted).
Complete the setup to re-establish connection between your watch and the app.
Troubleshooting Failed Pairing Attempts
If the pairing process does not work, try the following troubleshooting steps:
Repeat the unpairing process to ensure the watch is completely disconnected from your account.
Restart the watch.
Restart the pairing process from Family Space in the app.
Reset the watch (if necessary) for a clean start.
These steps often resolve pairing failures. If the issue persists, consult Spacetalk’s customer support for further assistance.
Important Considerations
When re-pairing after repairs, you can restore previous settings. However, note that certain data such as images, messages, and audio files cannot be restored.
If you’re transitioning between watches (e.g., old to new), ensure you link the new device to the correct family member during the pairing process.
Related Topics
For assistance with activating a SIM card for your Spacetalk device, check our guides on [SIM activation and mobile plan setup].
Learn more about troubleshooting watch performance issues or app connectivity in our help center.
By following these steps, you can seamlessly unpair and re-pair your Spacetalk watch or troubleshoot common pairing challenges.