Before your Payment is Due
If you need to update your payment method for your Spacetalk Mobile service, we would recommend doing this before your payment is due to prevent any issues when your auto-recharge occurs.
If you need assistance with updating your payment method, please view this article here, which will guide you step-by-step
What to do if your Recharge Fails
If your payment for your auto-recharge fails (this could be due to wrong payment details or insufficient funds), you will need to manually recharge your service by selecting Switch Plan in your Spacetalk mobile or web app.
To manually recharge your service, click on the link here, which will guide you step-by-step
If you also need to update your payment method, we would recommend doing this prior to attempting to recharge your service.