You can buy a new Spacetalk Mobile plan from the Spacetalk app. Follow the steps below.
Step 1 — Open Membership
Log in to the Spacetalk app and tap Membership.
Step 2 — Start a new plan
On the Membership screen, tap “Buy a phone plan” (or “Add a plan” if you already have a service) — both follow the same steps.
Step 3 — Choose your plan
Swipe through the available plans and tap Select on the one that suits your needs and budget.
Step 4 — Verify your identity (first purchase)
If this is your first plan, enter your details and verify your identity using a driver's licence, Medicare card, or passport.
If you've verified within the last 12 months, you'll see a prompt confirming your ID is already verified instead.
Step 5 — Choose your number
Choose a new number, or keep your existing number by transferring (porting) it across. If you keep your number, we'll send a verification code by SMS to confirm it's yours.
Step 6 — Confirm your plan
Review your chosen plan and agree to the plan and its terms of use to continue.
Step 7 — Payment details
Enter your payment details to set up auto-recharge — you can turn auto-recharge off any time after the plan is activated on your SIM. If you have an existing account and want to use a new card, tap “Add payment method” and enter your card details.
If you already paid for this plan (for example, you purchased it from the online store), you won't be charged again now — you'll see $0 today, and your saved details are used from the next billing cycle.
Step 8 — Done
Your plan is purchased and ready for activation. If you're ready, continue to activate your SIM now. If not, you can activate later from the Membership page by tapping “Activate new SIM”.
For help activating, see Australia: Activate your Purchased Spacetalk Mobile Plan.