For Australia only.
Once you've purchased a Spacetalk Mobile plan from our online store, follow the steps below to add it to your Spacetalk Mobile service. Use the same email address you used at checkout, so your purchase matches your account. You can activate from the Spacetalk app or from the web app at app.spacetalk.co.
Bought the plan under a different email address (for example, someone bought it for you)? You can transfer it to your app account first so it appears there, then activate it — see Transfer a Spacetalk mobile plan you purchased.
Activate using the Spacetalk App
Step 1 — Open Membership
Sign in to the Spacetalk app with the email address you used at checkout (double-check it to avoid a mismatch, which can delay activation). From the bottom menu, tap Membership.
Step 2 — Activate your plan
Under Your SIM Plans, your purchased plan appears as “Activate new SIM” in blue. Tap it and follow the prompts to activate. If it doesn't appear, check you signed in with the purchase email and have a stable connection, then contact support if it persists.
Because you've already paid for this plan, you'll see $0 today — you won't be charged again now, and your saved details are used from the next billing cycle.
For help activating, see Australia: Activate your Purchased Spacetalk Mobile Plan.