You can buy a new Spacetalk Mobile plan directly from the Spacetalk App.
How to buy a new plan
Step 1: Open Membership
Open the Spacetalk App and tap Membership at the bottom of the screen.
Step 2: Start a new plan
Tap Buy a phone plan — or Add a plan if you already have an active service. Both options follow the same steps.
Step 3: Choose your plan
Swipe through the available plans and tap Select on the one that suits you.
Step 4: Verify your identity (first purchase only)
If this is your first plan, enter your personal details and verify your identity using a driver's licence, Medicare card, or passport.
Note: If you have already verified within the last 12 months, you will see a confirmation that your ID is already verified — skip ahead to the next step.
Step 5: Choose your number
Choose a new number, or keep your existing number by porting it across. If you port your number, we will send a verification code by SMS to confirm the transfer is authorised. See How do I transfer or port my existing number? for details.
Step 6: Confirm your plan
Review your chosen plan, agree to the terms of use, and tap Continue.
Step 7: Enter payment details
Enter your payment details to set up auto-recharge. You can turn auto-recharge off after the plan is activated.
Note: If you already purchased this plan from the online store, you will see $0 due today — you will not be charged again now. Your saved payment details will be used from the next billing cycle.
Step 8: Done
Your plan is purchased and ready to activate. Tap to activate your SIM now, or return to the Membership page and tap Activate new SIM when you are ready.
For the full activation walkthrough, see How do I activate my Spacetalk Mobile plan in Australia?.
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If you are still experiencing issues, contact our Support team via live chat.