If you are looking to repair your watch, chat to our Support team. There may be some troubleshooting steps we could do to get your device back up & running again. If your watch is not covered by our manufacturer's warranty, there may be a charge for the repair.
Australia, New Zealand, United Kingdom
If your watch is damaged and needs a repair, chat to our Support team. We would be able to initiate the repair order for you.
Make sure you have the following information ready:
Full Name
Email Address
Watch Return Delivery Address
Contact Number
Watch model
IMEI (you can find this on the watch under Settings > Information > IMEI )
Proof of purchase
Finland, Norway
If your watch is damaged and needs a repair, chat to our Support team. We would be able to initiate the repair order for you.
Other Countries
If you have a warranty claim, chat to our Support team to see what options we have available.
If your watch is out of warranty, unfortunately we do not have a repair service for you. To get a replacement for your item, you will need to make a new purchase.