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Set up your Spacetalk App

Step-by-step instructions for downloading the Spacetalk app and setting up your account.

Welcome to Spacetalk! Setting up your account takes just a few minutes.

This guide walks you through downloading the app, creating your account, and getting ready to set up your family.

Step 1: Download the app

Step 2: Create your account

  • Open the app. Enter your email address or mobile number, then tap Continue. We’ll send a one-time code by email or SMS, depending on what you entered.

  • Enter the one-time code to confirm your account.

ℹ️ If you enter an incorrect code, you have 2 more attempts. After 3 attempts, you’ll be temporarily locked out.

  • To keep your account secure, confirm your second detail: if you signed up with an email, enter your mobile number (or the reverse), then enter the one-time code we send.

ℹ️ Returning user? Open the app and tap Log In, then enter your details to receive a one-time code.

Step 3: Create your profile

  • Add a photo (optional) and your name, then tap Continue. This is what other family members will see.

Step 4: A quick look at Spacetalk

  • You will get a welcome screen, tap Get started.

  • After that, you’ll see a few short screens introducing what you can do with Spacetalk. Tap through them to continue.

Step 5: Allow location access

  • Spacetalk uses location to keep your family connected. You’ll be guided through the permissions one screen at a time — tap Allow on each to continue.

  • We recommend allowing “Always” (background) location access. This lets Spacetalk keep sharing location with the people you invite, even when the app isn’t open — so your family can see each other on the map, and check-ins and arrival updates keep working reliably in the background.

ℹ️ Location is only shared with the family members you invite. You control who sees what.

You’re ready — set up your family

  • That’s your account set up. Next, you’ll be taken to Let’s set up your family, where you can add your kids and the people you look after. See “Set up your family” to continue.

Next: Set up your family

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