Move your personal number back from Spacetalk Mobile in Australia by porting (transferring) it to your preferred provider. Use their new SIM, and keep your Spacetalk Mobile service active until the port is complete.
Who this is for: Spacetalk Mobile customers in Australia who want to move their personal number to another provider.
Important: Do NOT cancel your Spacetalk Mobile service. Once a phone number is cancelled it cannot be recovered — it is critical that the service stays active until the port is complete.
To move your personal number from Spacetalk Mobile in Australia back to your preferred provider:
Get a new SIM card from your preferred provider.
Follow that provider's porting steps to port your number out of Spacetalk Mobile.
When asked, provide the date of birth of the person who signed up for the Spacetalk service, along with the mobile number being transferred — your preferred provider may need these details to match Spacetalk's records.
Once the port is complete, your personal number will move to your preferred provider and the Spacetalk Mobile service will be cancelled automatically.
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