We're sorry about your new app experience. If you have been having issues over the weekend, most issues should now be resolved.
If you are still encountering issues, make sure you update the software both on your watch and app. Please do this before you contact support as this should resolve most of the issues encountered.
Watch update instructions here: https://support.spacetalk.co/en/articles/12273227-software-updates-on-your-watch)
Uninstall your app and reinstall. App update instructions here: https://link.spacetalk.co
If you continue to encounter issues after doing the above, please chat to us.
Please note that responses are slower than usual.