How to Manage Your Spacetalk App Subscription
Managing your Spacetalk App subscription can be confusing, especially when using a Spacetalk Mobile SIM. This guide clarifies whether you need to pay for the app subscription and provides step-by-step instructions on how to cancel your subscription if needed. Additionally, we address common concerns, such as avoiding unnecessary charges.
Do You Need an App Subscription with Spacetalk Mobile SIM?
When you use a Spacetalk Mobile SIM, the Spacetalk app subscription is included at no additional cost. No separate app subscription through Apple or Google is necessary. If you have already paid for a subscription, you should cancel it to avoid duplicate charges.
Resolving Common Issues
Accidental Subscription Payments
If you accidentally paid for a subscription and your watch is not working, follow these steps:
Cancel the unnecessary app subscription using the instructions above.
Recharge your Spacetalk Mobile service manually via the Spacetalk Mobile portal.
Log in using your customer account number or Spacetalk phone number and password. This information was provided via SMS and email at activation.
Why Was I Charged for the App?
Charges for the app subscription occur if the app was purchased separately via Apple or Google. However, with a Spacetalk Mobile SIM, this isn't necessary, as app subscription services are included in your mobile plan. Cancel the app subscription through your Apple ID or Google account to avoid future charges.
Summary
SpaceTalk app subscriptions are included with Spacetalk Mobile SIMs, so you don't need to pay separately.
Cancel subscriptions through the Apple ID or Google account used for purchase.
Follow specific instructions for each platform to ensure cancellation.
For accidental payments, cancel unnecessary subscriptions and ensure your mobile service is recharged appropriately.
By following the steps outlined above, you can manage your Spacetalk app subscription easily and avoid unnecessary charges.