How to Resolve Missing Email Vouchers for Spacetalk Mobile
If you're unable to find your recharge or mobile activation voucher email from Spacetalk Mobile, follow the steps below:
1. Check Your Email Folders
Look for the voucher email in your spam or junk email folders. Sometimes these messages are mistakenly flagged as spam.
Search the inbox of the email address used at checkout for any messages from Spacetalk Mobile.
2. Confirm the Correct Email Address
Make sure you’re checking the email account connected to the purchaser’s details used during the order.
Double-check the email address you entered at the time of purchase to ensure there were no typos.
3. Request a Resent Voucher Email
If after checking all folders and verifying the email address you still can't find the voucher:
Contact Spacetalk's customer support team.
Request that the voucher email be re-sent to the purchaser's email address associated with the order. Make sure that the email address is active and accessible.
Following these steps should help you recover your missing voucher email and proceed with the recharge or activation process for your Spacetalk Mobile account.