This article is for US customers activating a Spacetalk Mobile SIM plan.
How to activate your plan
Step 1: Go to the Spacetalk Mobile Portal
Visit the portal that matches your plan type:
Watch plan: spacetalkmobile-us.gigs.com
Handset plan: spacetalk-us-phone-ffr.gigs.com
Enter the email address you want to use for this account.
Step 2: Verify your email
Enter the security code sent to your email address to access your account. Check both your inbox and spam folder if you do not receive it.
Step 3: Enter your SIM card number
Enter your SIM serial number — the 19 or 20 digit number printed on the SIM card. This should be in the box your watch came in.
Step 4: Choose a plan
Select the plan that suits you best from the list of available options.
Step 5: Enter your details
Enter your name and address to complete your account registration.
Step 6: Add a payment method
All Spacetalk Mobile plans are on automatic renewal. Add a Visa or Mastercard to keep your service active. You can update your card details in the Mobile Portal at any time.
Step 7: Choose a phone number
Choose a new number, or port your existing number across from another carrier. See Transfer or Port an existing number for details.
Your plan will activate shortly. Most number transfers take around 30 minutes, but can take up to 2 days in some cases. You will be kept updated on the progress of your activation.
If you are still experiencing issues, contact our Support team via live chat.