Your 365-day plan will no longer be available for renewal and from your next renewal date, on or after 1 December, your plan will automatically renew on our 30-day plan.
We've got some exciting news to share. Spacetalk has signed a new network agreement with TPG, and we can't wait to bring you great new plans and offers in the months ahead. Watch this space.
What's Changing:
As part of this transition we’re moving away from our current network partner, Telstra Wholesale. As a result, your 365-day plan will no longer be available for renewal and from your next renewal date, on or after 1 December, your plan will automatically renew on our 30-day plan.
| Current Plan | New Plan |
Term | 365 Days | 30 Days |
Price | $164.99 | $17.99 |
Data | 30GB | 1GB |
Network | 4G | 4G |
For more details on your new 30-day plan, please refer to the Critical Information Summary (CIS) available here.
There's nothing you need to do, your plan will automatically continue on these new terms, and future recharges will be billed accordingly.
Don't want to renew your plan?
Cancel before your renewal date at no charge in the Spacetalk App under Membership > Plan Details > Billing & Payment > Cancel Plan.
You can find a step-by-step guide on how to cancel in How do I cancel my Spacetalk Mobile plan? (Australia).
Want to talk it through?
Chat to our support team anytime in the Spacetalk App under Profile > Contact Support > Send us a Message.
Or click the chat icon in the bottom right corner of our web page.
If you're experiencing financial hardship, Spacetalk offers a range of support options, including payment plans, temporary deferrals, bill credits, or moving to a plan that better suits your circumstances.
Assistance is free to apply for - contact our Payment Assistance Team on 1300 028 478 or [email protected] (Mon–Fri, 9am–5pm AEST). Read our full Payment Assistance Policy here.