Follow the steps below to cancel your plan in just a few clicks.
Step 1: Access the Self-Service Portal
To begin the cancellation process, you will need to go to our self-service portal. You can access it by clicking on the following link: https://mobile-activate.au.spacetalk.co.
Step 2: Log in to Your Account
Once you have accessed the self-service portal, you will need to log in to your account. To do so, enter your mobile or account number and password that you used to set up your account. If you have forgotten your password, don't worry! You can click on the "Reset Password" link to reset it.
Step 3: Select the Plan You Want to Cancel
After logging in, you will see a list of your active plans on the right-hand side of the page. Select the plan that you want to cancel.
Step 4: Click on Disconnect
In the plan details, you will see an option to "Disconnect." Click on this to begin the cancellation process.
Step 5: Verify Your Account
Before the final cancellation step, you will be prompted to verify your account. This is to ensure that the cancellation request is coming from the account owner. Follow the prompts to complete the verification process.
Step 6: Confirm Cancellation
Once your account has been verified, you will be taken to the final cancellation step. Here, you will need to confirm that you want to cancel your plan. Once you have confirmed, your plan will be cancelled.
And that's it! You have successfully cancelled your Spacetalk plan through our self-service portal. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team for assistance.