How to Add a Video Chat Contact
To video call with your Adventurer, they'll need to add the desired contact as a Chat Contact - instructions on how to do so can be found here.
Video Call from your Adventurer
On the Adventurer, swipe from the right of the screen to the left until you find the 'Video Call' icon
Select the desired contact to call
Please note: video calls have a maximum duration of 2 minutes and will end automatically if the time limit is reached
Video Call from the Spacetalk App
On the Spacetalk App, select the '+' in the bottom-left corner
Select the watch you wish to call
Select 'Video Call'
Understanding Contact Types on Spacetalk
Spacetalk categorizes contacts as follows:
Watch Contacts: These contacts can make standard voice calls and send SMS to the watch.
Chat Contacts: These contacts can use chat and video calling features with the watch. Video calling is only available through Chat Contacts. Ensure the desired contact is added as a Chat Contact to enable this functionality. Instructions on how to add Chat Contacts can be found here.
Troubleshooting Video Calling Issues
If the video calling option does not appear for a contact after they are added, confirm they are set up as a Chat Contact in the app. Ensure all secondary users have active subscriptions to access the watch’s features.