Cancel your Spacetalk Mobile plan in Australia at any time from Membership in the Spacetalk App. Cancellation is immediate, so check what you'll lose before you start.
Important: Before you cancel your Spacetalk Mobile plan, check what you will lose:
Your plan cancels immediately — any remaining data, calls, or time left on your plan will be lost.
Your phone number will be released and cannot be recovered after cancellation.
Any data banking you have accumulated will also be lost.
Payments already made are non-refundable.
How to cancel your plan
Step 1: Open Membership
Open the Spacetalk App and tap Membership at the bottom of the screen.
Step 2: Select your plan
Under Your SIM Plans, tap the plan you want to cancel.
Step 3: Select Cancel SIM Plan
Scroll to the bottom of the plan's options and tap Cancel SIM Plan.
Step 4: Verify your identity
You will be asked to verify your account before the cancellation is confirmed. Choose to receive a verification code by SMS or email, enter the code, and tap Verify.
Step 5: Cancellation complete
Your Spacetalk Mobile service will begin the cancellation process. Cancellation may take up to an hour to finalise. No future payments will be taken.
Note: All Spacetalk Mobile plans are on automatic recharge by default. Cancelling your plan stops the auto-recharge.
If you are still experiencing issues, contact our Support team via live chat.