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How do I check a Space member's location in real time?

How to request an immediate location update for a Space member in the Spacetalk App.

See where a Space member is right now by tapping Refresh Location in the Spacetalk App. You don't need to wait for the watch's regular update.

Who this is for: Spacetalk App users who want an up-to-date location for a member of their Space, such as a kid wearing a Spacetalk watch.

How to request a location update

  1. Select the member: If your app opens on a map: swipe through the cards at the bottom of the map to find the person whose location you want to check. Tap their card.

    Spacetalk App map with a family card highlighted at the bottom of the screen.

    If your app opens to the Spaces screen: in your Space, tap the profile picture of the person whose location you want to check.

    Spacetalk App My Village Space screen with a member profile picture highlighted.
  2. Open the actions menu: You will see the map with the member profile card. Swipe the member profile card menu upwards to see more options.

    Spacetalk App map screen with the Ruby Russell profile card drag handle highlighted.
  3. Tap Refresh Location: Tap Refresh Location to request an immediate location update.

    Spacetalk App Ruby Russell profile card with Refresh location highlighted.

    Note: Location updates from the watch are not always instant — the Spacetalk App may take a minute or two to receive the updated location.

If you are still experiencing issues, contact our Support team via live chat.

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