My Account
How do I find my JumpySIM phone number?
During the activation process you will select your new phone number. Once the activation is complete, the account holder will receive an email and SMS confirmation that will include your new phone number. You may also find your mobile phone number ...
How do I add an authorised representative to my account?
An Authorised Representative has the power to act on your behalf as if they were you. You can appoint an Authorised Representative by completing the authorised representative form. This form can be found under 'Important information & forms' in the ...
How can I change the owner of my account or service?
The Change of Ownership form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
I recently changed my name, how do I update my account?
The Change of Name form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
Account password - what special characters can I use?
Your account password can contain the following special characters only: ! @ $ % & * ( ) Use of special characters other than in the list above is not possible.
How do I find my Spacetalk Mobile customer number?
Your customer number is sent to you via SMS and email when you activate your service and again with any updates provided to you.