Spacetalk Mobile | Connectivity

Connectivity
What network does Spacetalk Mobile use?
Spacetalk Mobile uses parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G* and 97.9% of the population with 4G. To see Spacetalk Mobile coverage in your area please click on the coverage map here. Please note, ...
Where can I check Spacetalk Mobile network coverage?
You can check our coverage map available here.
Am I eligible for a free Spacetalk App Subscription?
In collaboration with the team at Spacetalk Australia, some devices are eligible for a free Spacetalk app subscription when using a Spacetalk Mobile SIM card. Eligible devices include:- Spacetalk Adventurer 2 - Model: ST3-4G-1 Spacetalk Adventurer - ...
I have lost my SIM card or my SIM card is damaged. What should I do?
You will need to order a new SIM card here: https://spacetalk.co/products/spacetalk-mobile-sim Once your new SIM card arrives you can then log into your Spacetalk Mobile account and complete the SIM replacement. When logging into your account you ...
How do I change my ring time?
You can change your ring time to 15, 20, 25 or 30 seconds. Using the phone function (not SMS), simply enter the following sequence, then press the call/send button. **61*101** (number of seconds) #. For example, to change your ring time to 20 ...
My SIM card is not working. What should I do?
Please contact our customer support team at mobilesupport@spacetalk.co so we can help resolve this for you.

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Can I choose my phone number?
During the activation process you will have a choice of 3 randomly generated numbers. Alternatively, you can transfer your existing mobile number to Spacetalk Mobile.
How do I find my Spacetalk Mobile customer number?
Your customer number is sent to you via SMS and email when you activate your service and again with any updates provided to you.
How do I activate my SIM?
To activate your Spacetalk Mobile SIM follow the steps on our activation page here. You will need a current Driver's License, Passport or Medicare Card and a valid payment method to complete the activation.
Where do I find the SIM number?
Your SIM serial number is the 13-digit number located on the back of your SIM kit. Your SIM number can be found in two places, on the SIM card itself and at the top of the SIM card surrounding.
How do I change my payment details?
Payment details can be updated in your Spacetalk Mobile Account.

Spacetalk Mobile | Connectivity | Knowledge Base