How do I activate my SIM?
To activate your Spacetalk Mobile SIM follow the steps on our activation page here. You will need a current Driver's License, Passport or Medicare Card and a valid payment method to complete the activation.
Where do I find the SIM number?
Your SIM serial number is the 13-digit number located on the back of your SIM kit. Your SIM number can be found in two places, on the SIM card itself and at the top of the SIM card surrounding.
Can I choose my phone number?
During the activation process you will have a choice of 3 randomly generated numbers. Alternatively, you can transfer your existing mobile number to Spacetalk Mobile.
Can I transfer my existing phone number to Spacetalk Mobile?
Yes, you can transfer your existing mobile number as part of the activation process. You do not need to contact your current service provider although it is recommended that you check to ensure there are no fees or charges to leave prior to ...
When will my plan be activated?
Generally, your plan will be activated within 15 minutes to 4 hours. We will message you letting you know when the service has been activated. Once activation is complete you may need to power-cycle your device in order for the SIM to connect.
What forms of identification do you accept?
To activate your Spacetalk Mobile service you will need either a Passport, Australian driver's license/learners permit or Medicare card.