If you need assistance or have an enquiry, you can email our customer support team at mobilesupport@spacetalk.co or via live chat on our website www.spacetalk.co Our business hours are Monday to Friday 9:00am – 4:30pm (Australian EST).
If payment fails on your auto-recharge, the system will try again a further two times. If the payment fails on the third attempt, you will need to recharge your service manually via the Spacetalk Mobile portal.
This is not currently offered on Spacetalk Mobile services. Please refer to the Critical Information Summary document for your plan for plan inclusions and exclusions.