What network does Spacetalk Mobile use?
Spacetalk Mobile uses parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G* and 97.9% of the population with 4G. To see Spacetalk Mobile coverage in your area please click on the coverage map here.
Please note, even if you are living in an area that has coverage, connectivity via a mobile network can be impacted by a variety of factors.
These include the distance from a tower, the type of surrounding terrain (hills and valleys can block or reduce coverage), tall trees or tall buildings.
Indoor connectivity can also be impacted by the type of materials the building is made of, including thick stone walls or significant amounts of metal.
Mobile products (phones, watches, tablets) may have different coverage levels depending on their technical specifications. Different mobile providers may have different coverage levels in some regional and metropolitan areas. We encourage you to check availability in your area prior to purchase.
Finally, we cannot guarantee connectivity 100% of the time as there are also other factors beyond our control. For example, if there is a local base station issue or broader mobile network outage, your Spacetalk Watch and other mobile devices in the area will not be able to connect to the network while the site is off air.
Spacetalk Mobile does not offer refunds on credit purchased due to a lack of coverage.
* Telstra’s 3G Network (850Mhz band) will close in mid-2024
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You can check our coverage map available here.