What happens if my auto recharge is declined?
If payment fails on your auto-recharge, the system will try again a further two times. If the payment fails on the third attempt, you will need to recharge your service manually via the Spacetalk Mobile portal.
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What happens if I run out of data before my expiry day?
If you run out of data before the end of your monthly plan, you can recharge your service via your Spacetalk Mobile account here.
How do I recharge my Spacetalk Mobile service?
Your Spacetalk Mobile service will automatically recharge using the registered payment method listed on your Spacetalk Mobile account. A reminder SMS and email will be sent 2 days prior to the payment being processed. Please ensure you have funds ...
How do I see my recharge history?
You can view your transaction history including previous top up transactions from your Spacetalk Mobile Account.
How do I change my plan?
To change your plan, you will need to log into your Spacetalk Mobile portal and recharge with the new plan value prior to your auto-recharge being processed. You will receive a reminder SMS and email notification 2 days prior to your auto-recharge ...