How do I recharge my Spacetalk Mobile service?
Your Spacetalk Mobile service will automatically recharge using the registered payment method listed on your Spacetalk Mobile account.
A reminder SMS and email will be sent 2 days prior to the payment being processed. Please ensure you have funds available to avoid disruptions to your service.
Alternatively, you can recharge manually via the Spacetalk Mobile portal.
Please note manual recharges take effect immediately, any unused balance or time of your previous plan will be forfeited and cannot be transferred.
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What happens if my auto recharge is declined?
If payment fails on your auto-recharge, the system will try again a further two times. If the payment fails on the third attempt, you will need to recharge your service manually via the Spacetalk Mobile portal.
I’m looking for JumpySIM, what is Spacetalk Mobile?
JumpySIM and Spacetalk were different divisions of the same company. We have unified our approach and come together as one brand, Spacetalk Mobile. Only our name has changed, everything else has stayed the same. We will continue to make it as easy as ...
Can I transfer my existing phone number to Spacetalk Mobile?
Yes, you can transfer your existing mobile number as part of the activation process. You do not need to contact your current service provider although it is recommended that you check to ensure there are no fees or charges to leave prior to ...
What network does Spacetalk Mobile use?
Spacetalk Mobile uses parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G* and 97.9% of the population with 4G. To see Spacetalk Mobile coverage in your area please click on the coverage map here. Please note, ...
How do I find my Spacetalk Mobile phone number?
During the activation process you will select your new phone number. Once the activation is complete, the account holder will receive an email and SMS confirmation that will include your new phone number. You may also find your mobile phone number ...