How do I change my ring time?
You can change your ring time to 15, 20, 25 or 30 seconds. Using the phone function (not SMS), simply enter the following sequence, then press the call/send button. **61*101** (number of seconds) #. For example, to change your ring time to 20 seconds, enter the following sequence, then press the call/send button. **61*6101**20#
If your SIM card is in a wearable device, you may need to place it in a mobile phone temporarily to complete the above steps.
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How do I change my plan?
To change your plan, you will need to log into your Spacetalk Mobile portal and recharge with the new plan value prior to your auto-recharge being processed. You will receive a reminder SMS and email notification 2 days prior to your auto-recharge ...
How can I change the owner of my account or service?
The Change of Ownership form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
How do I change my payment details?
Payment details can be updated in your Spacetalk Mobile Account.
I recently changed my name, how do I update my account?
The Change of Name form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
Can I get a refund for my Spacetalk Mobile plan?
Spacetalk Mobile does not offer refunds on credit purchased due to change of mind, lack of coverage or credit purchased incorrectly or in error. Please ensure you are checking our coverage map and frequently asked questions to ensure our product is ...