How do I change my plan?

How do I change my plan?

To change your plan, you will need to log into your Spacetalk Mobile portal and recharge with the new plan value prior to your auto-recharge being processed.

You will receive a reminder SMS and email notification 2 days prior to your auto-recharge being processed.

Please note plan changes take effect immediately, any unused balance or time of your previous plan will be forfeited and cannot be transferred to the new plan. Auto-recharge will automatically be enabled for the new plan value.
    • Related Articles

    • When will my plan be activated?

      Generally, your plan will be activated within 15 minutes to 4 hours. We will message you letting you know when the service has been activated. Once activation is complete you may need to power-cycle your device in order for the SIM to connect.
    • How do I change my ring time?

      You can change your ring time to 15, 20, 25 or 30 seconds. Using the phone function (not SMS), simply enter the following sequence, then press the call/send button. **61*101** (number of seconds) #. For example, to change your ring time to 20 ...
    • Can I get a refund for my Spacetalk Mobile plan?

      Spacetalk Mobile does not offer refunds on credit purchased due to change of mind, lack of coverage or credit purchased incorrectly or in error. Please ensure you are checking our coverage map and frequently asked questions to ensure our product is ...
    • How can I change the owner of my account or service?

      The Change of Ownership form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
    • How do I cancel my plan?

      If you wish to cancel, head to your Spacetalk Mobile Portal, you will have the option to disconnect the service. Once you have logged in you can select your service from 'mobile' on the left hand side and then choose to disconnect.