How do I change my payment details?
Payment details can be updated in your Spacetalk Mobile Account.
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How do I change my ring time?
You can change your ring time to 15, 20, 25 or 30 seconds. Using the phone function (not SMS), simply enter the following sequence, then press the call/send button. **61*101** (number of seconds) #. For example, to change your ring time to 20 ...
How do I change my plan?
To change your plan, you will need to log into your Spacetalk Mobile portal and recharge with the new plan value prior to your auto-recharge being processed. You will receive a reminder SMS and email notification 2 days prior to your auto-recharge ...
How can I change the owner of my account or service?
The Change of Ownership form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
What payment methods do you currently support?
Currently we support Visa or Mastercard for payments.
What happens if my auto recharge is declined?
If payment fails on your auto-recharge, the system will try again a further two times. If the payment fails on the third attempt, you will need to recharge your service manually via the Spacetalk Mobile portal.