How do I activate my SIM?

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• I have lost my SIM card or my SIM card is damaged. What should I do?

  You will need to order a new SIM card here: https://spacetalk.co/products/spacetalk-mobile-sim Once your new SIM card arrives you can then log into your Spacetalk Mobile account and complete the SIM replacement. When logging into your account you ...

• Where do I find the SIM number?

  Your SIM serial number is the 13-digit number located on the back of your SIM kit. Your SIM number can be found in two places, on the SIM card itself and at the top of the SIM card surrounding.

• My SIM card is not working. What should I do?

  Please contact our customer support team at mobilesupport@spacetalk.co so we can help resolve this for you.

• I’m looking for JumpySIM, what is Spacetalk Mobile?

  JumpySIM and Spacetalk were different divisions of the same company. We have unified our approach and come together as one brand, Spacetalk Mobile. Only our name has changed, everything else has stayed the same. We will continue to make it as easy as ...

• What forms of identification do you accept?

  To activate your Spacetalk Mobile service you will need either a Passport, Australian driver's license/learners permit or Medicare card.