Can I transfer my existing phone number to Spacetalk Mobile?

Can I transfer my existing phone number to Spacetalk Mobile?

Yes, you can transfer your existing mobile number as part of the activation process.

You do not need to contact your current service provider although it is recommended that you check to ensure there are no fees or charges to leave prior to transferring your mobile number.

For your number to transfer successfully you will need to be the current owner of the account and be able to provide the account number (for post-paid services only).

During the activation process, we will send you a unique code via SMS that you will need to provide back to us to confirm that you are the owner. Generally, your number port will be completed on the same day, often within a few hours (during porting hours). In some situations, however it can take up to 2 business days.

If your number has not ported during this timeframe, I would recommend contacting our team at mobilesupport@spacetalk.co

    • Related Articles

    • How do I find my Spacetalk Mobile phone number?

      During the activation process you will select your new phone number. Once the activation is complete, the account holder will receive an email and SMS confirmation that will include your new phone number. You may also find your mobile phone number ...

    • Can I choose my phone number?

      During the activation process you will have a choice of 3 randomly generated numbers. Alternatively, you can transfer your existing mobile number to Spacetalk Mobile.

    • I’m looking for JumpySIM, what is Spacetalk Mobile?

      JumpySIM and Spacetalk were different divisions of the same company. We have unified our approach and come together as one brand, Spacetalk Mobile. Only our name has changed, everything else has stayed the same. We will continue to make it as easy as ...

    • How do I find my Spacetalk Mobile customer number?

      Your customer number is sent to you via SMS and email when you activate your service and again with any updates provided to you.

    • What network does Spacetalk Mobile use?

      Spacetalk Mobile uses parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G* and 97.9% of the population with 4G. To see Spacetalk Mobile coverage in your area please click on the coverage map here. Please note, ...