Can I get a refund for my Spacetalk Mobile plan?
Spacetalk Mobile does not offer refunds on credit purchased due to change of mind, lack of coverage or credit purchased incorrectly or in error.
Please ensure you are checking our coverage map and frequently asked questions to ensure our product is right for you.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
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What network does Spacetalk Mobile use?
Spacetalk Mobile uses parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G* and 97.9% of the population with 4G. To see Spacetalk Mobile coverage in your area please click on the coverage map here. Please note, ...
How do I recharge my Spacetalk Mobile service?
Your Spacetalk Mobile service will automatically recharge using the registered payment method listed on your Spacetalk Mobile account. A reminder SMS and email will be sent 2 days prior to the payment being processed. Please ensure you have funds ...
How do I change my plan?
To change your plan, you will need to log into your Spacetalk Mobile portal and recharge with the new plan value prior to your auto-recharge being processed. You will receive a reminder SMS and email notification 2 days prior to your auto-recharge ...
How do I find my Spacetalk Mobile phone number?
During the activation process you will select your new phone number. Once the activation is complete, the account holder will receive an email and SMS confirmation that will include your new phone number. You may also find your mobile phone number ...
I’m looking for JumpySIM, what is Spacetalk Mobile?
JumpySIM and Spacetalk were different divisions of the same company. We have unified our approach and come together as one brand, Spacetalk Mobile. Only our name has changed, everything else has stayed the same. We will continue to make it as easy as ...