Account password - what special characters can I use?
Your account password can contain the following special characters only: ! @ $ % & * ( )
Use of special characters other than in the list above is not possible.
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What network does Spacetalk Mobile use?
Spacetalk Mobile uses parts of the Telstra Mobile Network that covers more than 98.8% of the population with 3G* and 97.9% of the population with 4G. To see Spacetalk Mobile coverage in your area please click on the coverage map here. Please note, ...
How do I add an authorised representative to my account?
An Authorised Representative has the power to act on your behalf as if they were you. You can appoint an Authorised Representative by completing the authorised representative form. This form can be found under 'Important information & forms' in the ...
How can I change the owner of my account or service?
The Change of Ownership form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
I recently changed my name, how do I update my account?
The Change of Name form can be found under 'Important information & forms' in the footer of our website. Please fill out the form and email it along with all relevant documentation to mobilesupport@spacetalk.co
I have lost my SIM card or my SIM card is damaged. What should I do?
You will need to order a new SIM card here: https://spacetalk.co/products/spacetalk-mobile-sim Once your new SIM card arrives you can then log into your Spacetalk Mobile account and complete the SIM replacement. When logging into your account you ...